Accessibility statement

This accessibility statement applies to www.aib.gov.uk. This website is run by the AiB communications team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen on desktop devices, and up to 200% on mobile devices
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text
• older Microsoft Word documents are not fully accessible to screen reader software

Feedback and contact information

Please contact the communications team if you need information on this website in a different format.

In your email, please include:

• the web address (URL) of the content
• your email address and name
• the format you need - for example, plain text, braille, BSL or large print

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the communications team. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

AiB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Some tables within the site cannot be programmatically determined due to missing column/row headings, or cells intentionally blank, missing some form of entry, such as a ‘-'. This fails WCAG 2.2 success criterion 1.3.1 (info and relationships), and 1.3.2 (meaningful sequence)
2. Some older Microsoft Word and Adobe Acrobat (PDF) files are deemed inaccessible due to their age and therefore pre accessibility enforcement of non text graphic or image without alt text. This fails WCAG 2.2 success criterion 1.1.1 (non text content)

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

What we’re doing to improve accessibility

In March 2025, we were awarded Shaw Trust Accreditation, due to the high standard of accessibility adherence on the AiB website. 

We are committed to continuously improving and maintaining accessibility standards, with the monitoring and testing of new content.

Preparation of this accessibility statement

This statement was originally prepared on 26 January 2024. It was last reviewed and updated on the 7th March 2025, following Shaw Trust testing against the WCAG 2.2 AA standard.

Shaw Trust testing is carried out by users with disabilities and includes three levels of website accessibility testing:

• Automated testing
• Technical manual review
• User testing.

This website was also subject to an accessibility monitoring review by the Government Digital Service in March 2024 to which it passed all their criterion.