Contact us
Contact us
Opening hours
Monday to Friday 09:00-16:30
Telephone
0300 200 2600
Address
Accountant in Bankruptcy
1 Pennyburn Road
Kilwinning
KA13 6SA
Team contact information
| Team name | Phone |
| Bankruptcy Accounts | 0300 200 2750 |
| Bankruptcy Applications and Decisions | 0300 200 2850 |
| Bankruptcy Administration and Investigations |
0300 200 2880 |
| Communications | |
| Contract Management | 0300 200 2718 |
| Debt Arrangement Scheme (DAS) |
0300 200 2770 |
| DAS Payment Distribution | 0300 200 2630 |
| Finance | 0300 200 2670 |
| Procurement | 0300 200 2670 |
| IT | |
| Operational Policy and Compliance | 0300 200 2910 |
| Trust Deeds | 0300 200 2710 |
| Trustee Supervision team | 0300 200 2916 |
Under our insolvency services contract, bankruptcy cases may be allocated to contracted providers who administer cases on our behalf:
Dunedin Advisory
01592 630085
Wbg
0141 566 7000
Appointments
All virtual or face-to-face appointments must be booked in advance. Please use the team contact information above to arrange this.
Press and media
During office hours
Email AiB communications team mailbox
Out of hours
Contact the Scottish Government duty communications officer on 0300 244 0222
Social media
X (formally known as Twitter) @aib_updates
Complaints
Our complaints handling procedure outlines the process and response timescales.
Freedom of Information (FOI)
The Freedom of Information Act gives you the right to access information held by us.
The Environmental Information (Scotland) Regulations 2004 (EIRs) give you a similar right to ask us for environmental information. You do not have to mention this legislation in your request.
Anyone can request information – there are no restrictions on your age, nationality or where you live.
In processing your request, we are complying with a statutory Freedom of Information obligation.
Our aim is to provide information whenever possible. If we don't hold the information or we believe there is a good reason to withhold it, we will explain why in our response.
We may also refuse your request if it will cost us more than £600 to find and provide the information.
If you are unhappy with our decision or how we have dealt with your request you can ask us to review this.
If you are still not happy you can appeal to the Scottish Information Commissioner.
How to make a request
To make an FOI request, please contact us by email or post using the details above.
Your request must include:
-
Your full name
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A contact address (email or postal)
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A clear description of the information you are seeking
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Your preferred format (paper or electronic)
Previously released FOI responses are available on the Scottish Government website.