Accessing information under the scheme

Information available under our publication scheme will normally be available through the routes described below. Section 12 - Classes of Information provides more details on the information available under the scheme, along with additional guidance on how the information falling within each "class" may be accessed.

Online: Most information listed in our publication scheme is available to download from our website. In many cases a link within Section 12: Classes of Information will direct you to the relevant page or document. If you are still having trouble finding any document listed under our scheme then, if possible, please call 0300 200 2600 for further assistance.

By email: If the information you seek is listed in our publication scheme but is not published on our website, we can send it to you by email, wherever possible. When requesting information from us, please provide a telephone number so that we can telephone you to clarify details, if necessary. Email: (mark for the attention of Organisational Development & Communications Team)

By phone: Information can also be requested from us over the telephone. Please call 0300 200 2600 to request information available under this scheme.

By post: All information under the scheme will normally also be available in paper copy form. Please address your request to:

Organisational Development & Communications Team

Accountant in Bankruptcy

1 Pennyburn Road



KA13 6SA

When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive, and any fee applicable (see Section 6: Our Charging Policy for further information on fees). Please also include a telephone number so we can telephone you to clarify any details, if necessary.

Advice and assistance: If you have any difficulty identifying the information you want to access, then please contact the Organisational Development & Communications Team at the above address who will be happy to help.