Policies, procedures and internal guidance

Introduction to Class

This class provides information on the written protocols and internal guidance currently available to Agency staff to for delivering/meeting our functions and responsibilities.

Information available

This class provides information on the following:

• Acts and Regulations relating to bankruptcy, debt relief and debt enforcement
• Service Standards, Complaints Policy
• Tendering & Procurement Strategy
• Data Protection Policy
• Information Systems Strategy
• Risk Management Strategy
• Records Retention and Destruction Policy
• Health & Safety Statement
• Special Bonus Scheme

Hard copy only

• Building Information pack
• Notes for Guidance
• Office Technical Manual

Where the information within this class can be located

This class of information can be located within the ' Notes for Guidance' section of the AiB website. Accessing Information under the Scheme provides contact details.