Notes for Guidance - Payments distributor - Debt Arrangement Scheme

Completion of a DPP will be specified on eDEN. 

Upon receipt of the last payment, you must (within five working days), notify the DAS Administrator via eDEN. Once the DAS Administrator has agreed the case should be completed, the case will be closed and you will receive a notification via eDEN. 

Written notification to the client, any continuing money adviser and creditors confirming completion of the programme should be made within five working days.

Any funds held should be returned to the client within 15 working days. If you receive a payment it should be returned to the client within five working days of receipt. 

If you are unable to return the money within the specified period you must inform the DAS Administrator or the continuing money adviser within that period giving reasons for the delay.