Notes for Guidance - Payments distributor - Debt Arrangement Scheme

The DAS Administrator uses the eDEN computer system to administer DAS. It is a secure, web-based case management system which can be accessed by all parties involved.

eDEN allows you to correspond directly with money advisers, payments distributors, and the DAS Administrator in real time relating to the DPPs you have an interest in. This will provide a clear and visible audit trail.

eDEN access

You will have a secure login and password to access eDEN and can use the system to log and track payments as well as report ones that have net yet been received.

If you are part of a large organisation it can have a number of sub-user accounts, allowing access to the system for a number of your colleagues at the same time.

When you are logged on to eDEN, you can see the eDEN board showing your various workflow lists.

Further information can be found on the eDEN systems page. 

Removing access

If you no longer carry out a payment distributor role, stop being employed by your organisation or no longer require access to the system, you must speak to your employer to remove your access to eDEN.

If you are unable to do so, you should contact the DAS Administrator as soon as possible with a request to be deleted and the reasons for deletion. 

In order to comply with Data Protection legislation your organisation is encouraged to undertake general housekeeping to monitor your access to the system at least on a quarterly basis.