Annual Report and Accounts 2023-24
- First published
- 19 December 2024
- Last updated
- 19 December 2024 - see all updates
- Topic
- Information Management
Annual Report and Accounts reports on the business and financial activities undertaken by AiB over the last financial year
Staff report
AiB People
All staff receive support to facilitate their ongoing professional and personal growth. We provide training and development opportunities across all business areas as part of our commitment to support staff.
Training has supported our key development areas such as Content Design, Cloud Literacy, Cyber Security, Stakeholder Engagement, Agile Project Management and Bespoke Financial System Training. In addition individual staff members also achieved work-related professional qualifications, this includes:
- Certificate of Proficiency in Personal Insolvency (CPPI)
- Foundation Certificate in Software Testing
- Certificate in Business Analysis Practice
- Foundation Certificate in Business Change
- Agile Project Management Foundation and Practitioner
Accountant in Bankruptcy participated in the Annual UK Civil Service People Survey. This survey measures attitudes and opinions on topics such as workload, managerial effectiveness, leadership, diversity, and work-life balance. Our engagement score for 2023 was 68%, this is based on an 77% response rate. In consultation with senior management, the survey feedback was used to identify corporate improvement measures and local branch actions.
Investors in People
In February 2023, Investors in People (IiP) carried out staff interviews as part of the final of three 12-month assessments to determine whether AiB will retain its Investors in People Gold status. Accountant in Bankruptcy were successful in achieving the Gold Accreditation.
Only 26% of organisations achieve gold so the accreditation is a tremendous achievement, and it demonstrates AiB's commitment to the development and success of its staff. The feedback from the assessment focused on AiB's ability to operate strategically and operationally, putting their customers at the heart of everything they do.
Healthy Working Lives
AiB Health and Wellbeing group seek to support and promote positive physical and mental health, social and financial wellbeing, and boost staff morale. The group identifies and promotes opportunity to work in ways which sustain and improve staff health and wellbeing. This supports our business strategy and business plan.
Staff numbers - permanent and other
Staff numbers - permanent and other (subject to audit)
Total full time equivalent staff
| Financial year end | Headcount | Full time equivalent |
|---|---|---|
| As at 31 March 2024 [Note 1] | 121 | 110.7 |
| As at 31 March 2023 | 126 | 115.5 |
| As at 31 March 2022 | 112 | 101.5 |
Notes to table on staff numbers:
Note 1: Includes one inward secondee.
Staff turnover for AiB permanent staff for the reporting period was 3%. During the year three permanent members of staff joined and five permanent members of staff left. One inward secondee left during the year.
| Branch | Senior management | Other permanent staff | Contingent workers and fixed term appointments | Staff on inward secondment | 2023-24 Total | 2022-23 Total |
|---|---|---|---|---|---|---|
| Case Operations | 4.0 | 71.3 | 0 | 0 | 75.3 | 73.1 |
| Chief Executive | 1.0 | 0 | 0 | 0 | 1.0 | 1.0 |
| Corporate Services | 0.9 | 19.3 | 0 | 0 | 20.2 | 20.7 |
| Policy and Compliance | 1.0 | 12.2 | 1.0 | 0 | 14.2 | 20.7 |
| Total | 6.9 | 102.8 | 1.0 | 0 | 110.7 | 115.5 |
| Category |
2023-24 (£'000) |
2022-23 (£'000) |
|---|---|---|
| Wages & salaries | 4,163 | 3,661 |
| Other pension costs | 1,116 | 1,001 |
| Social security costs | 398 | 372 |
| Inward seconded staff | 90 | 31 |
| Contingent/fixed term appointment | 9 | 14 |
| 5,776 | 5,079 |
| Payband | Female | Male | Not known |
|---|---|---|---|
| Band A | 16 | 15 | 0 |
| Band B | 56 | 27 | 0 |
| Band C | 2 | 3 | 0 |
| SCS | 0 | 1 | 0 |
| Unknown | 0 | 0 | 1 |
| Total | 74 | 46 | 1 |
During the year male and female legal staff were seconded on rotation from our legal supplier.
Sickness absence
Sickness absence
The average working days lost has increased during the reporting period from 9.1 to 11.1, this is above the Scottish Government figure of 8.2 days.
Policies in relation to disabled persons
As an Agency of the Scottish Government, AiB follows relevant disability policy and adheres to requirements of The Equality Act 2010. Positive policies are in place in relation to disabled employees. Special facilities are provided where necessary and equal opportunities legislation fully complied with.
| Financial year | 2023-24 | 2022-23 |
|---|---|---|
| Average number of disabled employees in year [note 1] | 8 | 8 |
Note 1: It is not mandatory for staff to declare a disability. The figures above are only where a disability has been informed to the Scottish Government’s Human Resources department. 60 staff state not to have a disability, none preferred not to disclose, and the status for the remainder of staff is unknown.
Exit packages
Exit packages (subject to audit)
In 2023-24 there were no compensation schemes for departing staff (2022-23 – Nil).
Consultancy costs and other off-payroll costs
In 2023-24 AiB paid a total of £50,710 to consultants. Consultation was sought on the design of AiB’s website, on designs for LED lighting and solar roof panels and for an independent review of statutory debt solutions (2022-23 - Nil).
Off-payroll engagements
During the year there were no off-payroll appointments made (2022-23 – Nil).
- First published
- Thursday, 19 December 2024
- Last updated
- Thursday, 19 December 2024 - show all updates
- All updates
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2023-24 published in html
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