Publication - Publication scheme

Complaints handling procedure

An overview of AiB's complaints handling procedure

4. How do I complain

To attempt to resolve a complaint efficiently and effectively, it is recommended you contact the team you are complaining about directly.

0300 200 2600

1 Pennyburn Road

Kilwinning

KA13 6SA

When complaining, tell us:

First published: Thursday, 31 December 2020
Last updated: Thursday, 25 July 2024 - show all updates
All updates: Thursday, 25 July 2024
Document re-structured

Thursday, 31 December 2020
First published

Thanks for your feedback

Was this helpful?

Yes

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.

Choose a reason for your feedback

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.

Yes, but

Choose a reason for your feedback

Your comments

Your feedback helps us to improve this website. Do not give any personal information because we cannot reply to you directly.