Business Plan 2024-25

On 15 April 2024, AiB commenced a one-year pilot scheme to trial a 32 hour working week. During the pilot AiB will maintain a full business as usual service Monday to Friday, 09:00 to 16:30.

The pilot will drive efficiencies in business process without detriment to our stakeholders. There will be ongoing independent monitoring and assessment of the pilot to evaluate success.

AiB may end the pilot before the one-year period expires if we identify any significant and negative impact on our service.

How will we know we’ve been successful?

• our operational areas will show increased performance
• stakeholders will not have experienced a reduction in service levels
• ongoing staff surveys and interviews will reflect improved wellbeing, such as a reduction in sickness absence and reduced turnover